Frequently Asked Questions

What products do I need to light my print?
To light one print, you will need a Lighting Track, plus 2 x White End Covers, plus an End Live Feed or a Centre Live Feed, plus one or more LED Track Spot Lights.

How many lights will I need to light my print?
See below for our recommendation of how many lights you will need to light your print.

Do I need an electrician to install the lighting track?
Yes. You will need a qualified electrician to install your lighting track. However, once your lighting track is installed, you can easily move or replace the light fittings yourself.

How long will the light fitting last?
The light fittings will last a very long time. They are said to last 50,000 hours.

Do these lighting products come with warranty?
Yes. They come with a 5 year warranty.

What is a live feed?
A live feed is where your power supply will feed into your new track. So, you need to think about where in your ceiling your power will be coming from. This will help you determine whether you need an End Live Feed or a Centre Live Feed.

If your power will be coming from one side of your ceiling, you will need an End Live Feed. If your power will be coming from the centre of your ceiling, you will need a Centre Live Feed. If you choose a Centre Live Feed, your 2 metre track will come in 2 halves, so your electrician can put the Centre Live Feed between the 2 halves.

What happens if I buy the wrong live feed?
If you make a mistake, all you have to do is call us and we will arrange a replacement for you.

If you have any other questions, please call our Gallery on +61 2 4367 6701 or email us (sales@kenduncan.com) and one of our professional consultants will be happy to assist you.